One guide for key steps
Use the same digital person in welcome, setup, help and product guidance
Customers should not have to guess the next step
Need to explain a feature without filming your team? Want new customers to understand setup faster? Looking for one recognizable guide across tutorials, FAQ videos and help materials?
Choose a licensed digital person, brief the creator and receive clear customer guidance materials for every important product step
What licensed AI personas bring to customer guidance
Clearer product explanations
Turn complex features, policies or instructions into visual materials customers can follow
Content from the creator
Request tutorials, FAQ videos, walkthroughs or help scenes from the persona creator
Less faceless support
Add a recognizable representative without filming a real support team
How customer guidance works with a licensed AI persona
1
Pick the persona
Choose a digital person that matches your product tone and customer expectations
2
Choose the customer step
Define the welcome, setup, feature, policy or common question that needs clarity
3
Brief the creator
Share the product context, customer challenge and required format with the creator
4
Receive licensed guidance materials
Receive ready guidance materials and use them under the license included by default
Licensing and creator-made customer guidance
Support and onboarding tasks do not always need the full base pack. If you need explainers, tutorials, FAQ videos, welcome scenes or help center visuals for a specific customer step, you can choose a digital person and request creator-made materials directly
Custom materials are delivered with a license by default. Subscription access gives you platform capabilities, but it does not replace rights for a specific persona or delivered materials
Frequently Asked Questions
Can I order onboarding or support content without buying the base pack?
Yes. If you only need materials for a specific customer step, you can choose a digital person and request creator-made support content
Who creates the custom support materials?
The materials are requested from the persona creator, which helps preserve the original look, tone and identity
Can I request tutorials, FAQ videos or product explainers?
Yes. You can request welcome videos, setup guides, feature explainers, FAQ content, troubleshooting scenes or help center visuals
Do custom support materials include a license?
Yes. Custom materials are delivered with a license by default
Is AI-People a chatbot or helpdesk tool?
No. AI-People does not answer customers automatically, manage tickets or operate a support desk. It provides digital people and creator-made materials for customer guidance
Give customer guidance a recognizable face
Choose a digital person and request creator-made explainers, tutorials, welcome videos or help center visuals